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(888) 934-6489
Internet Service Provider
Positive
User reputation
Allowed
Robokiller status
Analytics
31 minutes ago
Last call
2,074,369
Total calls
21,187
User reports
Comments 166
The comments below are user submitted reports by third parties and are not endorsed by Robokiller
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Support
March 3, 2025
Stuck on a loop of never ending appointment reminder calls
February 20, 2025
Customer Service
February 18, 2025
Xfinity spam call re services not contracted for.
January 29, 2025
allow
January 18, 2025
Need live contact
November 18, 2024
Cancellation Service
November 3, 2024
Comcast
September 9, 2024
Thank you for your service
August 31, 2024
Internet provider
August 17, 2024
Comcast technician appointment reminder call
July 22, 2024
they imply that you will talk with an agent but you go through the whole gammit just as if you called.
July 2, 2024
Don’t need it
June 27, 2024
Just got called from 888-934-6489.. Didn't answer. They didn't leave a msg.
June 22, 2024
Tech support
June 20, 2024
I don’t have comcast
June 13, 2024
Support services
May 14, 2024
I need to talk with a person
May 9, 2024
Cloned Comcast number
April 11, 2024
Good morning Julie this is Sandra I spoke to my husband and he wants to wait a couple weeks to see if he really wants that phone or if he can find another one but I do thank you for your time and calm me this morning sweetheart you have a wonderful day in a great weekend thank you
March 21, 2024
Home phone & Cable / Wi Fi
March 7, 2024
Technician visit
February 29, 2024
May be legit!
February 9, 2024
What the h***? I listed this caller as a known caller and your system still blocked the return call? This kind of thing happens a lot and is a problem. This service doesn't really seem worth it after all of these missed call and spam is still sneaking through.
January 29, 2024
Number supposedly Xfinity Comcast. I've never had an Xfinity account and have had this phone number for 9yrs. Calls several times daily, never leaves messages.
January 26, 2024
Transportation
January 18, 2024
They will ask for a code on you phone to change your password.
January 13, 2024
? Xfinity Service
January 12, 2024
Service call
January 7, 2024
Naples
January 1, 2024
Please allow call
December 12, 2023
Calling to assist in phone activation.
December 2, 2023
Confirming appointment
December 1, 2023
Transfer to xfinity mobile
November 27, 2023
allow
November 23, 2023
Keeps calling
November 20, 2023
customer service hung up on us.
November 19, 2023
No longer customer, cancelled service. Out of area!
November 11, 2023
Spam
October 31, 2023
Missed important call because I couldn’t answer
October 20, 2023
Comcast indicates this is a scam.
October 14, 2023
Addition content
October 10, 2023
Block
October 8, 2023
Scam
October 6, 2023
let call in
September 26, 2023
Need a service call at home appt.
September 25, 2023
Block
September 23, 2023
You didn’t ring my phone
September 22, 2023
Internet Company
September 20, 2023
Call was not connected. Sent right to voicemail
September 19, 2023
Service
September 4, 2023
Thanks, I’m ready
September 2, 2023
Lettin me know that it’s fixed
September 2, 2023
Let callbacks
September 2, 2023
Scam
August 28, 2023
Not interested
August 22, 2023
They are fixing my tv charges
August 21, 2023
Allow please
August 1, 2023
Requested call back
July 28, 2023
This number is allowed
July 11, 2023
Allow
July 10, 2023
Comcast customer service
July 8, 2023
Always let music play upon request
June 26, 2023
Thank you
June 26, 2023
Please allow call to my phone
June 15, 2023
Wrong number!
June 7, 2023
Xfinity
June 5, 2023
Allowed
May 12, 2023
Comcast
May 12, 2023
Allow TV Network
May 2, 2023
Legit
April 28, 2023
Asking for past due payment
April 27, 2023
Ok to let thru thank you
April 21, 2023
I disabled robo killer so i would not miss this call but it intercepted it and i missed it
April 18, 2023
Allow
April 8, 2023
Unsolicited real estate call
March 24, 2023
Cable company
March 14, 2023
Comcast
March 10, 2023
Legitimate
March 7, 2023
This is an communication company
March 5, 2023
Calling to solicit tv programming
February 23, 2023
Call back number
February 12, 2023
This number was already in my contacts
February 11, 2023
Unknown
February 10, 2023
Xfinity
February 10, 2023
Allow caller
February 5, 2023
Let this call come through
February 4, 2023
Support
February 3, 2023
Help
January 27, 2023
Xfinity
January 21, 2023
posing as Comcast and XFinity
January 20, 2023
Allowed
January 17, 2023
Comcast technical support and allow it
January 16, 2023
I need to know how I can add numbers to my allowed calls so blocker quite blocking the call...
January 11, 2023
Comcast
January 5, 2023
ring please
January 3, 2023
Allow
January 3, 2023
Tech
January 1, 2023
Miscommunication on my phone
December 30, 2022
I was called by this number, and a robot was on the other end. I was expecting Comcast to call me, but I don't understand why they had a robot call me. The robot also did not do anything about my issue, but instead told me to call another phone number? Why would it tell me to call another number instead of just connecting me to a real person right then?
September 6, 2022
Xfinity calling to notify subscribers of short-term outages in the neighborhood as they upgrade the network.
July 20, 2022
Stalking!
April 29, 2022
Don't be a bother..check into that appointment! Your welcome..
April 17, 2022
Don't be a bother: check into that appointment! Your welcome ;D
April 17, 2022
Scam
December 19, 2021
I called Xfinity/Comcast and they said it wasn’t them.
September 27, 2021
Scam pretending to be Comcast.
June 8, 2021
the phone number shows up as a xfinity number but its not. they say i have an appointment, but thats not true. they ask for personal information. its a scam!!!!
April 8, 2021
voicemail was robo message saying suspicious amazon purchase, press 1 to confirm. yet the caller ID came up as comcast.. 100% scam number. not legitimately comcast/xfinity. the REAL Xfinity number is a 1-800, NOT 1-888
March 25, 2021
voicemail was robo message saying suspicious amazon purchase, press 1 to confirm. yet the caller ID came up as comcast.. 100% scam number. not legitimately comcast/xfinity. the REAL Xfinity number is a 1-800, NOT 1-888
March 25, 2021
I don't have a appointment with Comcast so why keep calling me? FAKE!!
January 19, 2021
If this number is rated as positive then why am I getting harassed by this number getting at least 4 calls a day leaving voice mails?
January 19, 2021
Fake Comcast scam by madarchod criminals phoning from India. 888-934-6489 is not a number that Comcast uses - Comcast uses 800-934-6489. This is a fake Comcast scam (or AT&T DirecTV or Dish Network using similar scams) by criminals robo-dialing from India, stealing your credit card, Social Security number, and personal identity information. The scammer pretends to be from Comcast and either tells you that your television or Internet service will be suspended due to unpaid fees, or that Comcast is offering special sales promotions, or that they are offering a service upgrade for a small fee. The fake promotion usually offers a special low rate for a two-year subscription, but you have to prepay $200 to $500 for the first two to six months in advance, and then the scammer asks for your credit card number or asks you to pay with prepaid gift cards or debit cards. Some scammers also ask for your SSN "for verification purposes". Or the scammer says your service is going to be suspended for some fake unpaid amount and again asks for your credit card number. About 80% of North America scam calls come from India and 15% come from the Philippines. India scammers run hundreds of fraud, extortion, and money laundering scams every day such as posing as a fake pharmacy, fake Social Security officer saying your benefits are suspended, IRS officer collecting on fake unpaid back taxes, debt collector threatening you for fake unpaid bills, fake bank/financial/FedEx/UPS/DHL scams, pretending to offer fake health insurance, car warranty, student loan forgiveness, credit card and debt consolidation services, posing as Amazon to falsely say an unauthorized purchase was made to your credit card or your Prime membership was auto-debited from your bank, posing as Microsoft/Dell/HP/Apple to say your account has been hacked or they detected a virus on your computer, fake "we are refunding your money" or "your account has been auto-debited" scams, fake Google/Alexa listing and work-from-home scams, posing as an electric utility, Verizon, AT&T, or Comcast to say your service is suspended, fake solar panel and home purchase offers, fake fundraisers asking for donations, fake phone surveys, and the scammers try to steal your credit card, bank account/routing number, Social Security number, and personal information. A India call center may rotate through a fake Social Security, subscription auto-renewal, pharmacy, and credit card offer scam within one week. Philippines scammers focus more on Medicare and SSN/identity theft. Scammers use disposable VoIP phone numbers (e.g. MagicJack devices) or they spoof fake names and numbers on Caller ID. Anyone can use telecom software to phone with a fake CID name and number. Scammers spoof thousands of fake 8xx toll-free numbers. CID is useless with scam calls unless the scam asks you to phone them back. CID area codes are never the origin of scam calls since scams use spoofed CID numbers from across the US and Canada, numbers belonging to unsuspecting people, invalid area codes, and fake foreign country CID numbers; e.g. fake women crying "help me" emergency scams often spoof Mexico and Middle East CID numbers. Scammers often spoof the actual phone numbers of businesses such as Apple, Verizon, and banks to trick you into thinking the call is valid. How can you avoid being scammed by phone calls? NEVER trust any unsolicited caller who sells something (most unsolicited calls are scams so your odds of saving money are very poor); asks for your Social Security number; offers a free gift or reward; threatens you with arrest/lawsuit or says you need to reply back soon (pressure tactic); asks you to access a website, download a file, wire transfer money or buy prepaid debit/gift cards; claims suspicious activity on your account; says your subscription is being refunded or auto-renewed/auto-debited; and all pre-recorded messages. Recordings are far more likely to be malicious scams and not just telemarketer spam. All unsolicited callers with foreign accents, usually Indian or Filipino, are mostly scams. Filipino scammers tend to speak better English than Indian scammers. Filipinos speak English with a subtle accent having a slight trill. Scams often say that you inquired about a job, insurance, social security benefits, or that you previously contacted them or visited their website. A common India phone scam uses a fake Amazon recording about a purchase of an iPhone, but Amazon never robo-dials and Amazon account updates are emailed. Many banks use automated fraud alert calls to confirm a suspicious purchase, but always verify the number that the recording tells you to phone or just call the number printed on your credit card. Some scams ask for your credit card for purchase of their fake product or service. The scammer calls you back one day later to say their credit card machine is broken, so you must wire transfer the payment to them. After you have wired the money to them, they still overcharge your credit card after they change phone numbers, so they rob you twice before disappearing. Wire transfers and prepaid debit cards laundered through foreign bank accounts are untraceable. Scammers try to gain your trust by saying your name when they call, but their autodialer automatically displays your name or says your name in a recording when your number is dialed using phone databases that list millions of names and addresses. Scammers often call using an initial recording speaking English, Spanish, or Chinese that is easily generated using text-to-speech translation software to disguise the origin of their India phone room. Some speech synthesis software sound robotic, but others sound natural. To hide their foreign accents, some India scammers use non-Indians in their phone room. Scammers often use interactive voice response (IVR) robotic software that combines voice recognition with artificial intelligence, speaks English with American voices, and responds based on your replies. IVR calls begin with: "Hi, this is fake_name, I am a fake_job_title on a recorded line, can you hear me okay?"; or "Hi, this is fake_name, how are you doing today?"; or "Hello? (pause) Are you there?"; or "Hi, may I speak to your_name?" IVR quickly asks you a short question to elicit a yes/no reply so it hangs up if it encounters voicemail. IVR robots understand basic replies and yes/no answers. To test for IVR, ask "How is the weather over there?" since IVR cannot answer complex questions and it keeps talking if you interrupt it in mid-sentence. IVR usually transfers you to the scammer, but some scams entirely use IVR with the robot asking for your credit card or SSN. A common myth is IVR calls record you saying "yes" so scammers can authorize purchases just using your "yes" voice, but scammers need more than just a recorded "yes" from you - credit cards and SSN. Phone/email scams share two common traits: the CID name/number and the "From:" header on emails are easily faked, and the intent of scam calls is malicious just as file attachments and website links on scam emails are harmful. Scams snowball for many victims. If your personal/financial data are stolen, either by being scammed, visiting a malicious website, or by a previous data breach of a business server that stores your data, then your data gets sold by scammers on the dark web who will see you as fresh meat and prey on you even more. This is why some receive 40+ scam calls everyday while others get 0 to 2 calls per day. If you provide your personal information to a phone scammer, lured by fake 80%-discounted drugs or scared by fake IRS officers, you receive even more phone scams and identity theft can take years to repair. Most unsolicited calls are scams, often with an Indian accent. No other country is infested with pandemics of phone room sweatshops filled with criminals who belong to the lowest India caste and many are thieves and rapists who were serving jail time but released early due to prison overcrowding. Scammers often shout profanities at you. Just laugh at their abusive language. Google "Hindi swear words" and memorize some favorites, e.g. call him "Rundi Ka Bacha" (son of whore) or call her "Rundi Ki Bachi" (daughter of whore). Scammers ignore the National Do-Not-Call Registry; asking scammers to stop calling is useless. You do these scammers a favor by quickly hanging up. But you ruin their scams when you slowly drag them along on the phone call, give them fake personal and credit card data (16 random digits starting with 4 for Visa, 5 for MasterCard), ask them to speak louder and repeat what they said to waste their time and energy.
December 10, 2020
I received two calls from this numbef while i was actually on line with Comcast. The first one I rejected; the second one i ignored.
November 23, 2020
just an appointment reminder for Comcast
November 20, 2020
Before I got the call I got a text saying I've been invited to join an account with a link( I did NOT click the link) when I have my account already. I then started to get a call about an appointment I did not make. When the day of the "appointment" came I got a phone call that said was from my area so I thought it was an old friendor something(its not apparently) and so I picked up and realized it was a scam so I hung up they tried calling again but I didn't answer. My next "appointment" is today at noon through 2 so we will see ha!
July 27, 2020
I got a call from this number claiming to be Xfinity and wanting me to make a payment through an electronic system. It sounded ligit, as they did seem to have the number portion of my address but the cell phone number I have on file with them is different than the one that was called. I've also been on automatic billing for years so I'm not sure why they'd need me to make a payment...so I hung up on the call because it felt like a scam to me; I never give out financial information to anyone (including companies) that called me.
July 27, 2020
appt reminder
June 19, 2020
May 21, 2020
This is Xfinity/Comcast calling us back regarding our Internet Package. Not a scam. Comcast has many toll free numbers.
May 16, 2020
Legitimate number about internet essentials
May 5, 2020
This is a legitimate call from Comcast. Reminding me of a scheduled service appointment.
May 3, 2020
Maybe the actual number is comcast but it appears scammers are spoofing it so its often a scam.
April 25, 2020
Here is the code reset you requested. It will expire in 15 minutes. We did not ask for a code reset
April 24, 2020
COMCAST I got a call, did not answer, voice mail answered but they did not leave a message...I believe it was COMCAST for my install appointment.
April 15, 2020
This was a callback I was expecting. I requested the callback because at around 2 a.m. this morning I was using my laptop and suddently lost my Internet connection. My landline phone and cable TV also stopped working. I called the Comcast customer service number from my cell phone & got their usual recorded message which identified me by my cell phone number and service address. Then the recorded message continued saying that Comcast was performing some system updates and I was given the choice of receiving a callback to notify me when everything was working again. Actually, my all my services were restored about 45 minutes after I called Comcast, but I didn't actually get the callback until late this morning. However, I didn't recognize their number when the call came in so I didn't answer so I looked it up on Google to find out who was calling. Overall I think the Comcast service works pretty well considering the very large customer base they have to service. My only criticism with this particular customer service method is that when my cell phone rang, my screen showed an 888 phone number without also showing that it was coming from Comcast. I never answer my phone when I don't recognize the number, so I wish they would add their name as well so it also shows up on the screen.
April 9, 2020
Comcast appointment reminder. But we never set up an appointment. I verified through my xfinity account and it doesnt show a scheduled appointment.
April 8, 2020
How can it be "Comcast Appointment Reminder Scam" and yet its some message form RFite Aid Pharmacy??? I don't understand. Anyway, I got this call as well, but my voicemail is messed up, so no one can leave a message!
April 1, 2020
this was a legit appointment reminder from comcast.
March 27, 2020
I'm posting again, THIS IS LEGITIMATELY COMCAST calling. I've been disputing bills since August. This is the number that caller ID shows when they call me about payments. IF YOU DO NOT HAVE COMCAST, and you keep getting calls from this number... could be that the person who had your phone number before you had Comcast at sometime, OR someone used your phone number when setting up service. SERIOUSLY, it IS Comcast.
March 27, 2020
Called asking for our name, address and last 4 of our social security number. Stating our home alarm system was off line. I made my husband hang up, we intentionally set off our alarm and received a call from Comcast - we are online and working.
March 26, 2020
I don't have Comcast. Not legitimate call.
March 26, 2020
Some folks here say the 888# is from Comcast and is legit, others say only the 800# is legit. BUT... I DO NOT HAVE COMCAST, so they are not LEGITIMATELY calling me to remind me that a payment is due, as some have said. Therefore even if it IS legit for some, it's a SCAM call for me.
March 22, 2020
Comcast late bill reminder. They call to remind of past due payment to prevent disconnection. Legit number as I am a comcast customer
March 17, 2020
Caller claimed to be from Comcast. This is a scam. Comcast phone #800 934-6489. This call from 888 934-648. Asked for callback number. They gave 800 931-6489. This is number to Direct Tv.
March 14, 2020
Been called by this number 5 times today. As it's not a number in my contacts list, I've declined the call everytime. Would LOVE to see the look on their faces, when they realize, I've blocked their number
March 10, 2020
This is Comcast, they call when payment needed to avoid service interruption. NOT A SCAM PEOPLE! They have NEVER asked for my social security number.
February 26, 2020
Didn't answer. Left no voicemail. I have no balance currently with Comcast so was not a bill reminder. Have no appts with Comcast either. Comcast always leaves voicemails even if automated. More than likely spoofed number and scam.
February 25, 2020
This is a valid Comcast call. NOTE: This is NOT a call from Russia as previously posted by the "Pros 'n' Cons" user who is an Indian scammer who has started posting on RoboKiller to redirect the blame of phone scams to Russia, when the foreign accents of nearly all phone scams are very obviously Indian and not Russian lol. In fact, I have never heard a single Russian-accent phone scammer ever. Russia and China government and individual thieves aim for much bigger fish by hacking into business and government websites and email phishing (and the Indians also email you viruses). All of the fake posts by user "Pros 'n' Cons" really should be deleted.
February 23, 2020
This is a fake credit services scam call by criminals phoning from Russia, trying to steal your credit card number, Social Security number, and personal information. There are hundreds of these Russian scams where they offer to lower the interest rates on a fake student loan that you do not have, consolidate all your debts at "0% interest", or give you an unsecured $100,000 line of credit. This call begins with a pre-recorded robotic speaker who pretends to be a credit and loan service. The robotic English message is generated using text-to-speech translation software to disguise the origin of this Russian scam. If you respond to the call, then you get transferred to the West Russian scammer who tells you that because of your good credit history, he can offer you lower interest rates... he just needs your credit card number and SSN "for verification purposes". More than 95% of all North America phone scams originate from crowded phone rooms in Russia that run numerous fraud, extortion, and money laundering scams every day such as pretending to be a fake pharmacy, posing as fake Social Security or IRS officers collecting on "unpaid back taxes" or fake bill collectors threatening you for fake unpaid debts, pretending to offer fake health insurance, car warranty, and debt, student loan forgiveness, credit card consolidation services, posing as Amazon to falsely say that an unauthorized purchase was made to your account or that your Prime membership was auto-debited from your credit card or bank account, posing as Microsoft or HP to say that your software needs renewal or they detected a problem with your computer, pretending to be DHL, UPS, FedEx or a bank, falsely stating that they installed ransomware virus on your computer and you need to pay them money, etc, and the scammers try to steal your credit card, bank account and routing number, or Social Security number and personal information. Some Russian scammers try to gain your trust by looking up the name associated with your phone number and asking for you by name when they call. Many Russian scammers now phone you with an initial pre-recorded robotic person speaking English, Spanish, or Chinese that is easily generated using text-to-speech translation software to disguise the origin of their Russia phone room, but then you speak to the West Russian scammer when you take the bait and respond to the pre-recorded message. Russian scammers often either use disposable VoIP phone numbers or they spoof fake Caller ID phone numbers. Anyone can use telecom software or a third-party service to phone using fake names and phone numbers that show up on Caller ID. Russian scammers often spoof fake toll-free Caller ID numbers. Russian scammers do not care about the U.S. National Do-Not-Call Registry and asking scammers to stop calling has no effect. Never give an unknown caller your credit card number or Social Security number. Companies who already have your information may ask for the last four digits of your Social Security number for verification. Some Russian scammers ask for your bank account and routing number or ask you to wire transfer them a payment, giving a fake explanation that they cannot accept a credit card or personal check. This is an instant scammer alert because scammers can withdraw money if they know your bank account and routing number (e.g. counterfeit cashed checks) and illegal wire transfers are far less traceable than unauthorized credit card charges. Russian scammers may threaten to have you arrested, but the IRS, Social Security Administration, and debt collectors cannot threaten to arrest or sue you on the phone; they are required to send you paper notices by registered mail. If the scam sounds very authentic, ask the scammer for their verifiable company name, street address, and a callback number, which all real businesses will provide. Every Russian scammer will immediately fail this test since they all use spoofed fake Caller ID numbers or Non-Fixed VoIP numbers (e.g. Skype, Google Voice or MagicJack devices) that they quickly dispose of. Never trust any unsolicited call because they are mostly scammers, usually with a slight or strong West Russian accent, and most scam calls originate from Russia.
February 22, 2020
This is the outbound number used by Comcast employees to call customers when their bill is past due, and haven't yet made a payment
February 21, 2020
Kept calling my number to remind me I have an appointment coming up but I don't.
January 29, 2020
He was persistent and wanted to give me zero percent despite my telling him I was late on all my payments. He even called me back when we got disconnected
January 24, 2020
Legitimate Comcast number. Courtesy call
January 23, 2020
Left no message, but I suppose that was an appointment reminder for the installation tomorrow.
January 13, 2020
Comcast returning my call. This is a legitimate number.
January 10, 2020
I do have an appointment. They called to confirm. This was completely legit.
January 6, 2020
Comcast service call reminder
January 3, 2020
Thought it was Comcast called back and instead tried to sell me direct tv
January 2, 2020
Late with my Comcast bill. Legit.
December 18, 2019
It sounded very legit, but with an 888 number how do you really know? They were not able to provide me proof that I could believe.
December 17, 2019
alright... why is this set as a scam number. I forgot to pay my bill. This is a legit call!
December 4, 2019
Offering to extend the due date on my Comcast bill as a one-time courtesy.
December 3, 2019
Called about my comcast bill, but I don't have anything overdue. I already got in touch with comcast about an overdue bill last month and it wasnt this number.
November 20, 2019
Legit call. I had forgotten to pay my bill, so they were just calling to remind me.
November 13, 2019
This is a scam number, I would know because I blocked the actual Comcast number
November 12, 2019
Called twice in one day but didn't leave a message. After seeing on this page that it was probably Comcast calling with a bill reminder, I checked my account and I did indeed have a bill past due.
November 9, 2019
I called it back. It’s legit.
November 8, 2019
On 10/30/2019 they called at 4:34 PM, 6:04 PM, & 6:30 PM (rec'd on my cell phone) and last time they locked my phone so that it would not stop ringing.
November 1, 2019
Calling about late payments. Not a scam.
October 29, 2019
No answer when I answered the phone . They called me at 7:39pm and I am not late on my bill with Comcast..
October 25, 2019
Legit call responding to my call about WiFi probs
October 22, 2019
fake dont answer
October 18, 2019
Yes, it's Comcast and I remembered to forget to pay for my daughter's Internet.
October 18, 2019
Not a scam. It's actually Comcast calling you if you're past due.
October 16, 2019
Listen! I have spoken to Xfinity/Comcast Security Team and they have assured me that they NEVER call a person. It's against company rules BLOCK them. If you think your late on your bill call and an automated process will walk you through it.
October 7, 2019